FAQ

Detailed information about server monitoring, traffic filtering, backup, DDOS protection, server administration, 24/7 technical support, cloud hosting, and dedicated servers. Clear, concise and accessible!

What does the server monitoring service include?

The service includes round-the-clock server monitoring, fault diagnostics, and prompt troubleshooting to ensure uninterrupted operation.

How quickly are problems detected during monitoring resolved?

The resolution time depends on the complexity of the problem. On average, diagnostics are performed in a few minutes, and troubleshooting takes up to several hours.

How does traffic filtering work?

We analyze network traffic, detect suspicious activity, block threats, and ensure a clean and secure data flow.

Can I integrate your filtering system with my existing infrastructure?

Yes, our solutions can be easily integrated into your IT infrastructure with minimal changes.

What kind of backups are configured?

We customize full, differentiated, or incremental backups depending on your needs.

Can you restore data after an attack or failure?

Yes, we provide full data recovery services as soon as possible.

What is included in the virtual server setup service?

The service includes the installation, configuration, optimization and administration of virtual servers for your tasks.

Are your virtual servers suitable for high-load projects?

Yes, we set up virtual machines that can withstand high loads and scale to your needs.

Does the service include regular operating system updates?

Yes, we provide regular OS updates to improve security and performance.

Is the system tested after the update?

Yes, we test the system after each update to ensure stable operation.

What is included in the technical support service?

We provide round-the-clock support for users, diagnosing problems and resolving them promptly.

How quickly can I get help?

The average response time to a request is up to 10 minutes.

What is cloud hosting?

Cloud hosting is a service of placing your project on virtual servers that provide high performance and availability.

Can I scale my hosting resources?

Yes, our cloud hosting allows you to flexibly scale resources depending on your needs.

How do you protect against DDOS attacks?

We use advanced traffic analysis techniques, automatic blocking of suspicious activity, and network filters to minimize risks.

Can the system work without interruption during an attack?

Yes, our solutions can keep systems running even in the event of large-scale attacks.

What is a dedicated server?

A dedicated server is a physical server that is fully available for use only by your project.

Can I install my own software on a dedicated server?

Yes, you get full control over the server, including the installation of any software.

How to choose between a virtual server and a dedicated server?

A virtual server is suitable for medium workloads, while a dedicated server is suitable for projects with high resource requirements.

Can I get a consultation before choosing a service?

Yes, we provide a free consultation to help you choose the best solution.

Are you ready for new opportunities for your business?

Contact us today and we will help you find the best IT solution for your success!

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